Privacy policy

At Nefelle’s Terra, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit or make a purchase from our website.

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1. Information We Collect

When you interact with us, we may collect the following information:

• Your name, email address, phone number, and shipping address

• Order and transaction details

• Communication history (via email, WhatsApp, or calls)

• Device and browsing information (via cookies)

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2. How We Use Your Information

We use your data to:

• Process and fulfill your orders

• Communicate with you about your purchase or inquiry

• Provide customer support

• Send occasional updates or promotional offers (you may opt out anytime)

• Improve our website and shopping experience

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3. Sharing Your Information

We do not sell or rent your personal data to any third party.

We may share your data only with:

• Courier or logistics partners (for delivery purposes)

• Payment gateways (for order processing)

• Legal authorities (only if required by law)

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4. Data Security

We use secure systems to store your information. All transactions on our site are protected through secure SSL encryption.

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5. Your Rights

• You can request to view, update, or delete your personal data anytime by contacting us.

• You can opt out of promotional messages at any point.

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6. Cookies

Our website may use cookies to improve your browsing experience. You can choose to disable cookies in your browser settings if preferred.

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7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

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8. Contact Us

For questions regarding this policy or your personal data, please contact:

📧 Email: nefellesterra@gmail.com
📱 Phone/WhatsApp: +91 89890 25757
📍 Address: 701/702 - Rahul Enclave, Saibaba Nagar, Borivali West, Mumbai, Maharashtra 400092